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Perfectly Imperfect


Terms and Conditions / Privacy Policy

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of, Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, resold, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. In an event of speculated fraud, we will be in contact with you to best understand before processing your order.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that is not responsible for the operation of, or content located on or throughout any such site.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Orders containing pre-sale products will ship when the pre-sale product is released. We will contact you regarding any orders of out-of-stock items for your guidance on how to process the order, including but not limited to processing your order at a later date or cancelling & refunding your order. Any questions may be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Order Acceptance Policy

Your receipt of an electronic order confirmation does not signify our acceptance of your order. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. The most likely scenarios that will effect your order to not be shipped are:

- incomplete address
- potentially fraudulent order
- any order containing a pre-sale item
- any order on backorder

If we encounter any order that meets any of the criteria above, we will require further communication in order to solidify your order for processing.

Any questions regarding this policy may be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Out of Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock or a pre-sale order, which will delay fulfillment of your order. In general, pre-sale items and any other non-digital items purchased in the same order as a pre-sale item will be released at the same time. For out-of-stock items, we will seek your guidance on how to proceed with your order, including shipping at a later date or cancelling & refunding your order. Any questions regarding unavailable or pre-sale products can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy Statement

We keep your personal information private and secure. When you make a purchase from, you provide your name, email address, credit card information, address, and phone number. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe by following the unsubscribe instructions at the bottom of any email you receive from us.

Refund Policy

You may return most new, unused items within 10 days of delivery for a full refund. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (2 to 3 business days).

Shipping Policy

Orders commonly ship within 2 business days. For domestic orders, USPS is the preferred carrier. We provide tracking and guarantee orders shipped via USPS. Please see the below chart for estimate arrivals on available shipping methods for US customers.

Shipment Method | Delivery Timeframe (from time order is placed)
Standard Shipping | Delivered in up to 10 business days
2 Day | Delivered in 2-4 business days
Overnight | Delivered in 1-3 business days

Example: An order placed on Monday with USPS will be delivered by the following Monday. Please allow an additional 1-2 days for HI & AK.

*The timeframes above may vary during holiday periods.

Free Shipping promotions are shipped using any available shipping methods at the discretion of Most orders will ship via USPS First Class Mail or Priority Mail.

Orders shipped via Standard Shipping are usually sent via USPS First Class Mail, Media Mail or Priority Mail, all of which are delivered by the USPS. reserves the right to use any shipping method that will ensure orders arrive within the shipping & handling times on our Shipping page.


The handling times and preferred carrier above also apply to international orders. The shipping fees associated with your order do not include charges for customs clearance and any applicable brokerage charges. By placing your order, you agree to pay all additional clearance and brokerage. Orders refused for customs clearance charges will not be reshipped.


Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Store shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Store shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, will issue a refund to your card in the amount of the incorrect price.